Sporty Gadgets

Warranty Policy

We are committed to ensuring your Sporty pre-owned device performs as expected. Please review the warranty and return guidelines below:

1. Proof of Purchase

A valid receipt must be presented for all warranty claims, device swaps, or repairs.

2. Conditions Not Covered by Warranty

The following are not eligible for warranty service or device swap:

  • Physical damage (cracks, dents, broken parts, etc.)
  • Liquid or moisture damage to the device or packaging
  • Scratches or cosmetic damage
  • Torn, damaged, or missing device boxes
  • Accessories (chargers, earphones, cables, etc.) are not covered under warranty.
  • Damage caused by misuse, negligence, or improper handling.

3. 7-Day Device Return/Swap Policy

All Sporty pre-owned devices are eligible for return or swap within 7 days of purchase only under the following conditions:

  • The device must be confirmed to have a technical, functional, or software fault not caused by the customer.
  • No physical, liquid, or cosmetic damage must be present.
  • The original box and all accessories must be returned in good condition.
  • The device must pass technical inspection before a return or swap is approved.

4. 3-Month Warranty Policy

All Sporty pre-owned devices are covered by a 3-month warranty from the date of purchase.

After the initial 7-day return/swap period, devices are no longer eligible for a device swap. If a verified technical or functional fault occurs within the remaining warranty period, the device will be assessed and the faulty component may be repaired or replaced, subject to the warranty terms and technical assessment.

5. Warranty Claim Conditions

A device qualifies for warranty service only if:

  • The issue is confirmed to be a technical or functional fault that is not caused by the customer, and
  • The fault occurs within the 3-month warranty period, and
  • The device has not been subjected to physical damage, liquid damage, unauthorized repairs, modification, or misuse.

All warranty claims are subject to technical inspection and verification before any repair, replacement, or other resolution is approved.